How long we hold your personal data for will vary. The retention period will be determined by the purpose for which we are using it and our legal obligations.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for: see How and Why We Use Your Data (e.g. contract performance duration). We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
By law we have to keep basic information about our customers (including contact, identity, financial and transaction data) for 7 years after they cease being clients.
In some circumstances you can ask us to delete your data: see Your Rights below for further information.
Following the end of the relevant retention period, we will delete or anonymise your personal data.